Query Metrics
113
Database Queries
37
Different statements
93.34 ms
Query time
7
Invalid entities
Queries
#▲ | Time | Info |
---|---|---|
1 | 0.46 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"knowledgebase"
]
|
2 | 0.64 ms |
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.status = ? LIMIT 1
Parameters:
[ 2 1 ] |
3 | 0.35 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"knowledgebase"
]
|
4 | 0.47 ms |
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.is_active = ? LIMIT 1
Parameters:
[ 2 1 ] |
5 | 2.44 ms |
SELECT t0.id AS id_1, t0.site_key AS site_key_2, t0.secret_key AS secret_key_3, t0.is_active AS is_active_4 FROM recaptcha t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
1
]
|
6 | 0.61 ms |
SELECT t0.id AS id_1, t0.site_key AS site_key_2, t0.secret_key AS secret_key_3, t0.is_active AS is_active_4 FROM recaptcha t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
1
]
|
7 | 0.60 ms |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 WHERE t0.id = ?
Parameters:
[
"2"
]
|
8 | 0.64 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"knowledgebase"
]
|
9 | 0.48 ms |
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.is_active = ? LIMIT 1
Parameters:
[ 2 1 ] |
10 | 0.36 ms |
SELECT u0_.id AS id_0, u0_.code AS code_1, u0_.description AS description_2, u0_.is_active AS is_active_3 FROM uv_ticket_type u0_ WHERE u0_.is_active = ? AND u0_.id IN (?) ORDER BY u0_.description ASC
Parameters:
[ 1 [ "2" ] ] |
11 | 0.60 ms |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"ROLE_CUSTOMER"
]
|
12 | 0.33 ms |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
"akshata.s@stellarinfo.com"
]
|
13 | 0.26 ms |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
"akshata.s@stellarinfo.com"
]
|
14 | 0.27 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"knowledgebase"
]
|
15 | 0.21 ms |
"START TRANSACTION"
Parameters:
[] |
16 | 0.35 ms |
INSERT INTO uv_user (email, proxy_id, password, first_name, last_name, is_enabled, verification_code, timezone, timeformat) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "akshata.s@stellarinfo.com" 2 => null 3 => null 4 => "Akshata" 5 => "Shirgaonkar" 6 => 1 7 => null 8 => "Asia/Kolkata" 9 => "d-m-y h:ia" ] |
17 | 3.28 ms |
"COMMIT"
Parameters:
[] |
18 | 0.21 ms |
"START TRANSACTION"
Parameters:
[] |
19 | 0.37 ms |
INSERT INTO uv_user_instance (source, skype_id, contact_number, designation, signature, profile_image_path, created_at, updated_at, is_active, is_verified, is_starred, ticket_access_level, user_id, supportRole_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "website" 2 => null 3 => null 4 => null 5 => null 6 => null 7 => "2024-06-26 09:34:22" 8 => "2024-06-26 09:34:22" 9 => 1 10 => 0 11 => 0 12 => null 13 => 1602 14 => 4 ] |
20 | 3.23 ms |
"COMMIT"
Parameters:
[] |
21 | 1.42 ms |
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
Parameters:
[ 1 1 "uvdesk.customer.created" ] |
22 | 0.39 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.subject AS subject_3, t0.message AS message_4, t0.template_type AS template_type_5, t0.is_predefined AS is_predefined_6, t0.user_id AS user_id_7 FROM uv_email_templates t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
"8"
]
|
23 | 0.17 ms |
"START TRANSACTION"
Parameters:
[] |
24 | 0.38 ms |
UPDATE uv_user SET verification_code = ? WHERE id = ?
Parameters:
[ "5DZwWQtl0u5iC17dU1U2OledRoeRHzRb" 1602 ] |
25 | 3.20 ms |
"COMMIT"
Parameters:
[] |
26 | 1.14 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"helpdesk"
]
|
27 | 0.35 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"knowledgebase"
]
|
28 | 0.61 ms |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"open"
]
|
29 | 0.36 ms |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4 FROM uv_ticket_priority t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"low"
]
|
30 | 0.26 ms |
"START TRANSACTION"
Parameters:
[] |
31 | 0.46 ms |
INSERT INTO uv_ticket (source, mailbox_email, subject, reference_ids, is_new, is_replied, is_reply_enabled, is_starred, is_trashed, is_agent_viewed, is_customer_viewed, created_at, updated_at, status_id, priority_id, type_id, customer_id, agent_id, group_id, subGroup_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "website" 2 => null 3 => "system Working very slow" 4 => null 5 => 1 6 => 0 7 => 1 8 => 0 9 => 0 10 => 0 11 => 0 12 => "2024-06-26 09:34:32" 13 => "2024-06-26 09:34:32" 14 => 1 15 => 1 16 => 2 17 => 1602 18 => null 19 => null 20 => null ] |
32 | 4.21 ms |
"COMMIT"
Parameters:
[] |
33 | 1.25 ms |
SELECT u0_.id AS id_0, u0_.source AS source_1, u0_.message_id AS message_id_2, u0_.thread_type AS thread_type_3, u0_.created_by AS created_by_4, u0_.cc AS cc_5, u0_.bcc AS bcc_6, u0_.reply_to AS reply_to_7, u0_.delivery_status AS delivery_status_8, u0_.is_locked AS is_locked_9, u0_.is_bookmarked AS is_bookmarked_10, u0_.message AS message_11, u0_.created_at AS created_at_12, u0_.updated_at AS updated_at_13, u0_.agent_viewed_at AS agent_viewed_at_14, u0_.customer_viewed_at AS customer_viewed_at_15, u0_.ticket_id AS ticket_id_16, u0_.user_id AS user_id_17 FROM uv_thread u0_ WHERE u0_.ticket_id = ? ORDER BY u0_.id DESC LIMIT 1
Parameters:
[
10843
]
|
34 | 0.18 ms |
"START TRANSACTION"
Parameters:
[] |
35 | 0.39 ms |
INSERT INTO uv_thread (source, message_id, thread_type, created_by, cc, bcc, reply_to, delivery_status, is_locked, is_bookmarked, message, created_at, updated_at, agent_viewed_at, customer_viewed_at, ticket_id, user_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "website" 2 => "<aglhrhw9lxx5lhux1fwn@stellarinfo.com>" 3 => "create" 4 => "customer" 5 => "N;" 6 => "N;" 7 => "N;" 8 => null 9 => 0 10 => 0 11 => "<p>system Working very slow</p>" 12 => "2024-06-26 09:34:32" 13 => "2024-06-26 09:34:32" 14 => null 15 => null 16 => 10843 17 => 1602 ] |
36 | 0.24 ms |
INSERT INTO agent_activity (agent_name, customer_name, thread_type, created_at, agent_id, ticket_id) VALUES (?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "agent" 2 => "Akshata Shirgaonkar" 3 => "create" 4 => "2024-06-26 09:34:32" 5 => 1602 6 => 10843 ] |
37 | 0.43 ms |
UPDATE uv_ticket SET reference_ids = ?, is_replied = ?, updated_at = ? WHERE id = ?
Parameters:
[ " <aglhrhw9lxx5lhux1fwn@stellarinfo.com>" 0 "2024-06-26 09:34:32" 10843 ] |
38 | 3.50 ms |
"COMMIT"
Parameters:
[] |
39 | 1.34 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.field_type AS field_type_3, t0.value AS value_4, t0.placeholder AS placeholder_5, t0.required AS required_6, t0.status AS status_7, t0.sort_order AS sort_order_8, t0.date_added AS date_added_9, t0.date_updated AS date_updated_10, t0.agent_type AS agent_type_11, t0.validation AS validation_12, t0.encryption AS encryption_13 FROM uv_pkg_uvdesk_form_component_custom_fields t0
Parameters:
[] |
40 | 0.44 ms |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 INNER JOIN uv_pkg_uvdesk_form_component_custom_fields_types ON t0.id = uv_pkg_uvdesk_form_component_custom_fields_types.ticket_type_id WHERE uv_pkg_uvdesk_form_component_custom_fields_types.custom_fields_id = ?
Parameters:
[
1
]
|
41 | 0.18 ms |
"START TRANSACTION"
Parameters:
[] |
42 | 0.30 ms |
INSERT INTO uv_pkg_uvdesk_form_component_ticket_custom_fields_values (value, encrypted, custom_field_id, custom_field_value_id, ticket_id) VALUES (?, ?, ?, ?, ?)
Parameters:
[ 1 => ""9324583636"" 2 => null 3 => 1 4 => null 5 => 10843 ] |
43 | 3.32 ms |
"COMMIT"
Parameters:
[] |
44 | 1.12 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ?
Parameters:
[
2
]
|
45 | 0.43 ms |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 INNER JOIN uv_pkg_uvdesk_form_component_custom_fields_types ON t0.id = uv_pkg_uvdesk_form_component_custom_fields_types.ticket_type_id WHERE uv_pkg_uvdesk_form_component_custom_fields_types.custom_fields_id = ?
Parameters:
[
2
]
|
46 | 0.30 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ? AND t0.id = ? LIMIT 1
Parameters:
[ 2 "4" ] |
47 | 0.16 ms |
"START TRANSACTION"
Parameters:
[] |
48 | 0.29 ms |
INSERT INTO uv_pkg_uvdesk_form_component_ticket_custom_fields_values (value, encrypted, custom_field_id, custom_field_value_id, ticket_id) VALUES (?, ?, ?, ?, ?)
Parameters:
[ 1 => ""4"" 2 => null 3 => 2 4 => 4 5 => 10843 ] |
49 | 5.26 ms |
"COMMIT"
Parameters:
[] |
50 | 1.20 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ?
Parameters:
[
3
]
|
51 | 0.41 ms |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 INNER JOIN uv_pkg_uvdesk_form_component_custom_fields_types ON t0.id = uv_pkg_uvdesk_form_component_custom_fields_types.ticket_type_id WHERE uv_pkg_uvdesk_form_component_custom_fields_types.custom_fields_id = ?
Parameters:
[
3
]
|
52 | 0.26 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ? AND t0.id = ? LIMIT 1
Parameters:
[ 3 "22" ] |
53 | 0.18 ms |
"START TRANSACTION"
Parameters:
[] |
54 | 0.31 ms |
INSERT INTO uv_pkg_uvdesk_form_component_ticket_custom_fields_values (value, encrypted, custom_field_id, custom_field_value_id, ticket_id) VALUES (?, ?, ?, ?, ?)
Parameters:
[ 1 => ""22"" 2 => null 3 => 3 4 => 22 5 => 10843 ] |
55 | 3.14 ms |
"COMMIT"
Parameters:
[] |
56 | 1.26 ms |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 INNER JOIN uv_pkg_uvdesk_form_component_custom_fields_types ON t0.id = uv_pkg_uvdesk_form_component_custom_fields_types.ticket_type_id WHERE uv_pkg_uvdesk_form_component_custom_fields_types.custom_fields_id = ?
Parameters:
[
4
]
|
57 | 0.17 ms |
"START TRANSACTION"
Parameters:
[] |
58 | 0.39 ms |
INSERT INTO uv_pkg_uvdesk_form_component_ticket_custom_fields_values (value, encrypted, custom_field_id, custom_field_value_id, ticket_id) VALUES (?, ?, ?, ?, ?)
Parameters:
[ 1 => ""2280"" 2 => null 3 => 4 4 => null 5 => 10843 ] |
59 | 3.30 ms |
"COMMIT"
Parameters:
[] |
60 | 1.23 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ?
Parameters:
[
5
]
|
61 | 0.33 ms |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 INNER JOIN uv_pkg_uvdesk_form_component_custom_fields_types ON t0.id = uv_pkg_uvdesk_form_component_custom_fields_types.ticket_type_id WHERE uv_pkg_uvdesk_form_component_custom_fields_types.custom_fields_id = ?
Parameters:
[
5
]
|
62 | 0.25 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ? AND t0.id = ? LIMIT 1
Parameters:
[ 5 "28" ] |
63 | 0.21 ms |
"START TRANSACTION"
Parameters:
[] |
64 | 0.28 ms |
INSERT INTO uv_pkg_uvdesk_form_component_ticket_custom_fields_values (value, encrypted, custom_field_id, custom_field_value_id, ticket_id) VALUES (?, ?, ?, ?, ?)
Parameters:
[ 1 => ""28"" 2 => null 3 => 5 4 => 28 5 => 10843 ] |
65 | 3.05 ms |
"COMMIT"
Parameters:
[] |
66 | 1.24 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ?
Parameters:
[
8
]
|
67 | 0.37 ms |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 INNER JOIN uv_pkg_uvdesk_form_component_custom_fields_types ON t0.id = uv_pkg_uvdesk_form_component_custom_fields_types.ticket_type_id WHERE uv_pkg_uvdesk_form_component_custom_fields_types.custom_fields_id = ?
Parameters:
[
8
]
|
68 | 0.25 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ? AND t0.id = ? LIMIT 1
Parameters:
[ 8 "38" ] |
69 | 0.15 ms |
"START TRANSACTION"
Parameters:
[] |
70 | 0.28 ms |
INSERT INTO uv_pkg_uvdesk_form_component_ticket_custom_fields_values (value, encrypted, custom_field_id, custom_field_value_id, ticket_id) VALUES (?, ?, ?, ?, ?)
Parameters:
[ 1 => ""38"" 2 => null 3 => 8 4 => 38 5 => 10843 ] |
71 | 3.63 ms |
"COMMIT"
Parameters:
[] |
72 | 1.42 ms |
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
Parameters:
[ 1 1 "uvdesk.ticket.created" ] |
73 | 0.35 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.subject AS subject_3, t0.message AS message_4, t0.template_type AS template_type_5, t0.is_predefined AS is_predefined_6, t0.user_id AS user_id_7 FROM uv_email_templates t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
"7"
]
|
74 | 0.44 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.path AS path_3, t0.content_type AS content_type_4, t0.size AS size_5, t0.content_id AS content_id_6, t0.file_system AS file_system_7, t0.thread_id AS thread_id_8 FROM uv_ticket_attachments t0 WHERE t0.thread_id = ?
Parameters:
[
35354
]
|
75 | 0.29 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"helpdesk"
]
|
76 | 0.26 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"knowledgebase"
]
|
77 | 0.59 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.description AS description_3, t0.created_at AS created_at_4, t0.is_active AS is_active_5, t0.user_view AS user_view_6 FROM uv_support_group t0 WHERE t0.id = ?
Parameters:
[
"5"
]
|
78 | 0.22 ms |
"START TRANSACTION"
Parameters:
[] |
79 | 0.51 ms |
UPDATE uv_ticket SET group_id = ?, updated_at = ? WHERE id = ?
Parameters:
[ 5 "2024-06-26 09:34:43" 10843 ] |
80 | 3.79 ms |
"COMMIT"
Parameters:
[] |
81 | 1.14 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.description AS description_3, t0.created_at AS created_at_4, t0.is_active AS is_active_5 FROM uv_support_team t0 WHERE t0.id = ?
Parameters:
[
"1"
]
|
82 | 0.22 ms |
"START TRANSACTION"
Parameters:
[] |
83 | 0.44 ms |
UPDATE uv_ticket SET subGroup_id = ?, updated_at = ? WHERE id = ?
Parameters:
[ 1 "2024-06-26 09:34:43" 10843 ] |
84 | 3.04 ms |
"COMMIT"
Parameters:
[] |
85 | 1.19 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.subject AS subject_3, t0.message AS message_4, t0.template_type AS template_type_5, t0.is_predefined AS is_predefined_6, t0.user_id AS user_id_7 FROM uv_email_templates t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
"3"
]
|
86 | 0.33 ms |
SELECT u0_.email AS email_0 FROM uv_user u0_ WHERE u0_.id = ?
Parameters:
[
"282"
]
|
87 | 0.30 ms |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
"brahmanand.thakur@stellarinfo.com"
]
|
88 | 0.36 ms |
SELECT t0.id AS id_1, t0.source AS source_2, t0.skype_id AS skype_id_3, t0.contact_number AS contact_number_4, t0.designation AS designation_5, t0.signature AS signature_6, t0.profile_image_path AS profile_image_path_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.is_verified AS is_verified_11, t0.is_starred AS is_starred_12, t0.ticket_access_level AS ticket_access_level_13, t0.user_id AS user_id_14, t0.supportRole_id AS supportRole_id_15 FROM uv_user_instance t0 WHERE t0.user_id = ?
Parameters:
[
282
]
|
89 | 0.36 ms |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ?
Parameters:
[
3
]
|
90 | 0.26 ms |
SELECT u0_.email AS email_0 FROM uv_user u0_ WHERE u0_.id = ?
Parameters:
[
"11"
]
|
91 | 0.26 ms |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
"md.adnan@stellarinfo.com"
]
|
92 | 0.38 ms |
SELECT t0.id AS id_1, t0.source AS source_2, t0.skype_id AS skype_id_3, t0.contact_number AS contact_number_4, t0.designation AS designation_5, t0.signature AS signature_6, t0.profile_image_path AS profile_image_path_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.is_verified AS is_verified_11, t0.is_starred AS is_starred_12, t0.ticket_access_level AS ticket_access_level_13, t0.user_id AS user_id_14, t0.supportRole_id AS supportRole_id_15 FROM uv_user_instance t0 WHERE t0.user_id = ?
Parameters:
[
11
]
|
93 | 0.25 ms |
SELECT u0_.email AS email_0 FROM uv_user u0_ WHERE u0_.id = ?
Parameters:
[
"283"
]
|
94 | 0.26 ms |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
"premdeep@stellarinfo.com"
]
|
95 | 0.46 ms |
SELECT t0.id AS id_1, t0.source AS source_2, t0.skype_id AS skype_id_3, t0.contact_number AS contact_number_4, t0.designation AS designation_5, t0.signature AS signature_6, t0.profile_image_path AS profile_image_path_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.is_verified AS is_verified_11, t0.is_starred AS is_starred_12, t0.ticket_access_level AS ticket_access_level_13, t0.user_id AS user_id_14, t0.supportRole_id AS supportRole_id_15 FROM uv_user_instance t0 WHERE t0.user_id = ?
Parameters:
[
283
]
|
96 | 0.24 ms |
SELECT u0_.email AS email_0 FROM uv_user u0_ WHERE u0_.id = ?
Parameters:
[
"12"
]
|
97 | 0.30 ms |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
"suresh.singh@stellarinfo.com"
]
|
98 | 0.34 ms |
SELECT t0.id AS id_1, t0.source AS source_2, t0.skype_id AS skype_id_3, t0.contact_number AS contact_number_4, t0.designation AS designation_5, t0.signature AS signature_6, t0.profile_image_path AS profile_image_path_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.is_verified AS is_verified_11, t0.is_starred AS is_starred_12, t0.ticket_access_level AS ticket_access_level_13, t0.user_id AS user_id_14, t0.supportRole_id AS supportRole_id_15 FROM uv_user_instance t0 WHERE t0.user_id = ?
Parameters:
[
12
]
|
99 | 0.32 ms |
SELECT u0_.message_id AS message_id_0 FROM uv_thread u0_ WHERE u0_.created_by = ? ORDER BY u0_.id DESC LIMIT 1
Parameters:
[
"agent"
]
|
100 | 0.29 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.path AS path_3, t0.content_type AS content_type_4, t0.size AS size_5, t0.content_id AS content_id_6, t0.file_system AS file_system_7, t0.thread_id AS thread_id_8 FROM uv_ticket_attachments t0 WHERE t0.thread_id = ?
Parameters:
[
35354
]
|
101 | 0.30 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"helpdesk"
]
|
102 | 0.27 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"knowledgebase"
]
|
103 | 0.65 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.subject AS subject_3, t0.message AS message_4, t0.template_type AS template_type_5, t0.is_predefined AS is_predefined_6, t0.user_id AS user_id_7 FROM uv_email_templates t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
"7"
]
|
104 | 0.40 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.path AS path_3, t0.content_type AS content_type_4, t0.size AS size_5, t0.content_id AS content_id_6, t0.file_system AS file_system_7, t0.thread_id AS thread_id_8 FROM uv_ticket_attachments t0 WHERE t0.thread_id = ?
Parameters:
[
35354
]
|
105 | 0.32 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"helpdesk"
]
|
106 | 0.34 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"knowledgebase"
]
|
107 | 0.52 ms |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.id = ?
Parameters:
[
"responsePerforming"
]
|
108 | 0.32 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.subject AS subject_3, t0.message AS message_4, t0.template_type AS template_type_5, t0.is_predefined AS is_predefined_6, t0.user_id AS user_id_7 FROM uv_email_templates t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
"3"
]
|
109 | 0.28 ms |
SELECT u0_.email AS email_0 FROM uv_user u0_ WHERE u0_.id = ?
Parameters:
[
"5"
]
|
110 | 0.28 ms |
SELECT u0_.message_id AS message_id_0 FROM uv_thread u0_ WHERE u0_.created_by = ? ORDER BY u0_.id DESC LIMIT 1
Parameters:
[
"agent"
]
|
111 | 0.30 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.path AS path_3, t0.content_type AS content_type_4, t0.size AS size_5, t0.content_id AS content_id_6, t0.file_system AS file_system_7, t0.thread_id AS thread_id_8 FROM uv_ticket_attachments t0 WHERE t0.thread_id = ?
Parameters:
[
35354
]
|
112 | 0.29 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"helpdesk"
]
|
113 | 0.29 ms |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"knowledgebase"
]
|
Database Connections
Name | Service |
---|---|
default | doctrine.dbal.default_connection |
Entity Managers
Name | Service |
---|---|
default | doctrine.orm.default_entity_manager |
Second Level Cache
Second Level Cache is not enabled.
Entities Mapping
Class | Mapping errors |
---|---|
Webkul\UVDesk\CoreFrameworkBundle\Entity\Website | No errors. |
Webkul\UVDesk\SupportCenterBundle\Entity\KnowledgebaseWebsite | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Recaptcha | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketType | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket |
|
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\User | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\EmailTemplates | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SavedFilters | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportTeam | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup | No errors. |
Webkul\UVDesk\AutomationBundle\Entity\Workflow |
|
Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents |
|
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketStatus | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketPriority | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Thread | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketRating | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag |
|
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportLabel | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\AgentActivity | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Attachment | No errors. |
UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\CustomFields |
|
UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\CustomFieldsValues |
|
UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\TicketCustomFieldsValues |
|