http://www.stellarticket.co.in/en/customer/create-ticket/ Return to referer URL

Query Metrics

90 Database Queries
34 Different statements
67.56 ms Query time
7 Invalid entities

Queries

Group similar statements

# Time Info
1 0.43 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]
2 0.52 ms
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.status = ? LIMIT 1
Parameters:
[
  2
  1
]
3 0.32 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]
4 0.41 ms
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.is_active = ? LIMIT 1
Parameters:
[
  2
  1
]
5 0.28 ms
SELECT t0.id AS id_1, t0.site_key AS site_key_2, t0.secret_key AS secret_key_3, t0.is_active AS is_active_4 FROM recaptcha t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
  1
]
6 0.23 ms
SELECT t0.id AS id_1, t0.site_key AS site_key_2, t0.secret_key AS secret_key_3, t0.is_active AS is_active_4 FROM recaptcha t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
  1
]
7 0.56 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 WHERE t0.id = ?
Parameters:
[
  "4"
]
8 0.60 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]
9 0.54 ms
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.is_active = ? LIMIT 1
Parameters:
[
  2
  1
]
10 0.55 ms
SELECT u0_.id AS id_0, u0_.code AS code_1, u0_.description AS description_2, u0_.is_active AS is_active_3 FROM uv_ticket_type u0_ WHERE u0_.is_active = ? AND u0_.id IN (?) ORDER BY u0_.description ASC
Parameters:
[
  1
  [
    "4"
  ]
]
11 0.54 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "ROLE_CUSTOMER"
]
12 0.45 ms
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
  "chaitra.k@stellarinfo.com"
]
13 0.48 ms
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
  "chaitra.k@stellarinfo.com"
]
14 0.32 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]
15 0.41 ms
SELECT t0.id AS id_1, t0.source AS source_2, t0.skype_id AS skype_id_3, t0.contact_number AS contact_number_4, t0.designation AS designation_5, t0.signature AS signature_6, t0.profile_image_path AS profile_image_path_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.is_verified AS is_verified_11, t0.is_starred AS is_starred_12, t0.ticket_access_level AS ticket_access_level_13, t0.user_id AS user_id_14, t0.supportRole_id AS supportRole_id_15 FROM uv_user_instance t0 WHERE t0.user_id = ?
Parameters:
[
  690
]
16 0.40 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "open"
]
17 0.32 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4 FROM uv_ticket_priority t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "low"
]
18 0.23 ms
"START TRANSACTION"
Parameters:
[]
19 0.45 ms
INSERT INTO uv_ticket (source, mailbox_email, subject, reference_ids, is_new, is_replied, is_reply_enabled, is_starred, is_trashed, is_agent_viewed, is_customer_viewed, created_at, updated_at, status_id, priority_id, type_id, customer_id, agent_id, group_id, subGroup_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[
  1 => "website"
  2 => null
  3 => "BASIC ITEAMS "
  4 => null
  5 => 1
  6 => 0
  7 => 1
  8 => 0
  9 => 0
  10 => 0
  11 => 0
  12 => "2024-07-03 15:21:37"
  13 => "2024-07-03 15:21:37"
  14 => 1
  15 => 1
  16 => 4
  17 => 690
  18 => null
  19 => null
  20 => null
]
20 3.28 ms
"COMMIT"
Parameters:
[]
21 1.16 ms
SELECT u0_.id AS id_0, u0_.source AS source_1, u0_.message_id AS message_id_2, u0_.thread_type AS thread_type_3, u0_.created_by AS created_by_4, u0_.cc AS cc_5, u0_.bcc AS bcc_6, u0_.reply_to AS reply_to_7, u0_.delivery_status AS delivery_status_8, u0_.is_locked AS is_locked_9, u0_.is_bookmarked AS is_bookmarked_10, u0_.message AS message_11, u0_.created_at AS created_at_12, u0_.updated_at AS updated_at_13, u0_.agent_viewed_at AS agent_viewed_at_14, u0_.customer_viewed_at AS customer_viewed_at_15, u0_.ticket_id AS ticket_id_16, u0_.user_id AS user_id_17 FROM uv_thread u0_ WHERE u0_.ticket_id = ? ORDER BY u0_.id DESC LIMIT 1
Parameters:
[
  10967
]
22 0.21 ms
"START TRANSACTION"
Parameters:
[]
23 0.39 ms
INSERT INTO uv_thread (source, message_id, thread_type, created_by, cc, bcc, reply_to, delivery_status, is_locked, is_bookmarked, message, created_at, updated_at, agent_viewed_at, customer_viewed_at, ticket_id, user_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[
  1 => "website"
  2 => "<ejfegl94su34u6ab9eha@stellarinfo.com>"
  3 => "create"
  4 => "customer"
  5 => "N;"
  6 => "N;"
  7 => "N;"
  8 => null
  9 => 0
  10 => 0
  11 => """
    &lt;p&gt;Packing Box&lt;/p&gt;\r\n
    &lt;p&gt;Sellotape&amp;nbsp;&lt;/p&gt;\r\n
    &lt;p&gt;Job Stickers&amp;nbsp;&lt;/p&gt;\r\n
    &lt;p&gt;Letter head&amp;nbsp;&lt;/p&gt;\r\n
    &lt;p&gt;MAF FORM&lt;/p&gt;
    """
  12 => "2024-07-03 15:21:37"
  13 => "2024-07-03 15:21:37"
  14 => null
  15 => null
  16 => 10967
  17 => 690
]
24 0.27 ms
INSERT INTO agent_activity (agent_name, customer_name, thread_type, created_at, agent_id, ticket_id) VALUES (?, ?, ?, ?, ?, ?)
Parameters:
[
  1 => "agent"
  2 => "Chaitra k"
  3 => "create"
  4 => "2024-07-03 15:21:37"
  5 => 690
  6 => 10967
]
25 0.37 ms
UPDATE uv_ticket SET reference_ids = ?, is_replied = ?, updated_at = ? WHERE id = ?
Parameters:
[
  " <ejfegl94su34u6ab9eha@stellarinfo.com>"
  0
  "2024-07-03 15:21:37"
  10967
]
26 3.32 ms
"COMMIT"
Parameters:
[]
27 1.27 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.field_type AS field_type_3, t0.value AS value_4, t0.placeholder AS placeholder_5, t0.required AS required_6, t0.status AS status_7, t0.sort_order AS sort_order_8, t0.date_added AS date_added_9, t0.date_updated AS date_updated_10, t0.agent_type AS agent_type_11, t0.validation AS validation_12, t0.encryption AS encryption_13 FROM uv_pkg_uvdesk_form_component_custom_fields t0
Parameters:
[]
28 0.48 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 INNER JOIN uv_pkg_uvdesk_form_component_custom_fields_types ON t0.id = uv_pkg_uvdesk_form_component_custom_fields_types.ticket_type_id WHERE uv_pkg_uvdesk_form_component_custom_fields_types.custom_fields_id = ?
Parameters:
[
  1
]
29 0.17 ms
"START TRANSACTION"
Parameters:
[]
30 0.35 ms
INSERT INTO uv_pkg_uvdesk_form_component_ticket_custom_fields_values (value, encrypted, custom_field_id, custom_field_value_id, ticket_id) VALUES (?, ?, ?, ?, ?)
Parameters:
[
  1 => ""9341610068""
  2 => null
  3 => 1
  4 => null
  5 => 10967
]
31 2.87 ms
"COMMIT"
Parameters:
[]
32 1.28 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ?
Parameters:
[
  2
]
33 0.41 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 INNER JOIN uv_pkg_uvdesk_form_component_custom_fields_types ON t0.id = uv_pkg_uvdesk_form_component_custom_fields_types.ticket_type_id WHERE uv_pkg_uvdesk_form_component_custom_fields_types.custom_fields_id = ?
Parameters:
[
  2
]
34 0.31 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ? AND t0.id = ? LIMIT 1
Parameters:
[
  2
  "4"
]
35 0.15 ms
"START TRANSACTION"
Parameters:
[]
36 0.40 ms
INSERT INTO uv_pkg_uvdesk_form_component_ticket_custom_fields_values (value, encrypted, custom_field_id, custom_field_value_id, ticket_id) VALUES (?, ?, ?, ?, ?)
Parameters:
[
  1 => ""4""
  2 => null
  3 => 2
  4 => 4
  5 => 10967
]
37 2.72 ms
"COMMIT"
Parameters:
[]
38 1.29 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ?
Parameters:
[
  3
]
39 0.43 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 INNER JOIN uv_pkg_uvdesk_form_component_custom_fields_types ON t0.id = uv_pkg_uvdesk_form_component_custom_fields_types.ticket_type_id WHERE uv_pkg_uvdesk_form_component_custom_fields_types.custom_fields_id = ?
Parameters:
[
  3
]
40 0.28 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ? AND t0.id = ? LIMIT 1
Parameters:
[
  3
  "12"
]
41 0.15 ms
"START TRANSACTION"
Parameters:
[]
42 0.36 ms
INSERT INTO uv_pkg_uvdesk_form_component_ticket_custom_fields_values (value, encrypted, custom_field_id, custom_field_value_id, ticket_id) VALUES (?, ?, ?, ?, ?)
Parameters:
[
  1 => ""12""
  2 => null
  3 => 3
  4 => 12
  5 => 10967
]
43 2.95 ms
"COMMIT"
Parameters:
[]
44 1.41 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 INNER JOIN uv_pkg_uvdesk_form_component_custom_fields_types ON t0.id = uv_pkg_uvdesk_form_component_custom_fields_types.ticket_type_id WHERE uv_pkg_uvdesk_form_component_custom_fields_types.custom_fields_id = ?
Parameters:
[
  4
]
45 0.18 ms
"START TRANSACTION"
Parameters:
[]
46 0.40 ms
INSERT INTO uv_pkg_uvdesk_form_component_ticket_custom_fields_values (value, encrypted, custom_field_id, custom_field_value_id, ticket_id) VALUES (?, ?, ?, ?, ?)
Parameters:
[
  1 => ""2107""
  2 => null
  3 => 4
  4 => null
  5 => 10967
]
47 3.10 ms
"COMMIT"
Parameters:
[]
48 1.31 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ?
Parameters:
[
  5
]
49 0.34 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ?
Parameters:
[
  8
]
50 0.36 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 INNER JOIN uv_pkg_uvdesk_form_component_custom_fields_types ON t0.id = uv_pkg_uvdesk_form_component_custom_fields_types.ticket_type_id WHERE uv_pkg_uvdesk_form_component_custom_fields_types.custom_fields_id = ?
Parameters:
[
  8
]
51 0.27 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ? AND t0.id = ? LIMIT 1
Parameters:
[
  8
  "38"
]
52 0.21 ms
"START TRANSACTION"
Parameters:
[]
53 0.34 ms
INSERT INTO uv_pkg_uvdesk_form_component_ticket_custom_fields_values (value, encrypted, custom_field_id, custom_field_value_id, ticket_id) VALUES (?, ?, ?, ?, ?)
Parameters:
[
  1 => ""38""
  2 => null
  3 => 8
  4 => 38
  5 => 10967
]
54 3.33 ms
"COMMIT"
Parameters:
[]
55 1.59 ms
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
Parameters:
[
  1
  1
  "uvdesk.ticket.created"
]
56 0.38 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.subject AS subject_3, t0.message AS message_4, t0.template_type AS template_type_5, t0.is_predefined AS is_predefined_6, t0.user_id AS user_id_7 FROM uv_email_templates t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
  "7"
]
57 0.44 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.path AS path_3, t0.content_type AS content_type_4, t0.size AS size_5, t0.content_id AS content_id_6, t0.file_system AS file_system_7, t0.thread_id AS thread_id_8 FROM uv_ticket_attachments t0 WHERE t0.thread_id = ?
Parameters:
[
  35734
]
58 0.38 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "helpdesk"
]
59 0.29 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]
60 0.58 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.description AS description_3, t0.created_at AS created_at_4, t0.is_active AS is_active_5, t0.user_view AS user_view_6 FROM uv_support_group t0 WHERE t0.id = ?
Parameters:
[
  "5"
]
61 0.19 ms
"START TRANSACTION"
Parameters:
[]
62 0.72 ms
UPDATE uv_ticket SET group_id = ?, updated_at = ? WHERE id = ?
Parameters:
[
  5
  "2024-07-03 15:21:48"
  10967
]
63 2.83 ms
"COMMIT"
Parameters:
[]
64 1.11 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.description AS description_3, t0.created_at AS created_at_4, t0.is_active AS is_active_5 FROM uv_support_team t0 WHERE t0.id = ?
Parameters:
[
  "7"
]
65 0.19 ms
"START TRANSACTION"
Parameters:
[]
66 0.41 ms
UPDATE uv_ticket SET subGroup_id = ?, updated_at = ? WHERE id = ?
Parameters:
[
  7
  "2024-07-03 15:21:48"
  10967
]
67 3.39 ms
"COMMIT"
Parameters:
[]
68 1.37 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.subject AS subject_3, t0.message AS message_4, t0.template_type AS template_type_5, t0.is_predefined AS is_predefined_6, t0.user_id AS user_id_7 FROM uv_email_templates t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
  "7"
]
69 0.29 ms
SELECT u0_.email AS email_0 FROM uv_user u0_ WHERE u0_.id = ?
Parameters:
[
  "20"
]
70 0.44 ms
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
  "admin.coordinator@stellarinfo.com"
]
71 0.57 ms
SELECT t0.id AS id_1, t0.source AS source_2, t0.skype_id AS skype_id_3, t0.contact_number AS contact_number_4, t0.designation AS designation_5, t0.signature AS signature_6, t0.profile_image_path AS profile_image_path_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.is_verified AS is_verified_11, t0.is_starred AS is_starred_12, t0.ticket_access_level AS ticket_access_level_13, t0.user_id AS user_id_14, t0.supportRole_id AS supportRole_id_15 FROM uv_user_instance t0 WHERE t0.user_id = ?
Parameters:
[
  20
]
72 0.32 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ?
Parameters:
[
  3
]
73 0.25 ms
SELECT u0_.email AS email_0 FROM uv_user u0_ WHERE u0_.id = ?
Parameters:
[
  "21"
]
74 0.31 ms
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
  "deep.chandra@stellarinfo.com"
]
75 0.38 ms
SELECT t0.id AS id_1, t0.source AS source_2, t0.skype_id AS skype_id_3, t0.contact_number AS contact_number_4, t0.designation AS designation_5, t0.signature AS signature_6, t0.profile_image_path AS profile_image_path_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.is_verified AS is_verified_11, t0.is_starred AS is_starred_12, t0.ticket_access_level AS ticket_access_level_13, t0.user_id AS user_id_14, t0.supportRole_id AS supportRole_id_15 FROM uv_user_instance t0 WHERE t0.user_id = ?
Parameters:
[
  21
]
76 0.29 ms
SELECT u0_.message_id AS message_id_0 FROM uv_thread u0_ WHERE u0_.created_by = ? ORDER BY u0_.id DESC LIMIT 1
Parameters:
[
  "agent"
]
77 0.46 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.path AS path_3, t0.content_type AS content_type_4, t0.size AS size_5, t0.content_id AS content_id_6, t0.file_system AS file_system_7, t0.thread_id AS thread_id_8 FROM uv_ticket_attachments t0 WHERE t0.thread_id = ?
Parameters:
[
  35734
]
78 0.31 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "helpdesk"
]
79 0.29 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]
80 0.59 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.subject AS subject_3, t0.message AS message_4, t0.template_type AS template_type_5, t0.is_predefined AS is_predefined_6, t0.user_id AS user_id_7 FROM uv_email_templates t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
  "7"
]
81 0.52 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.path AS path_3, t0.content_type AS content_type_4, t0.size AS size_5, t0.content_id AS content_id_6, t0.file_system AS file_system_7, t0.thread_id AS thread_id_8 FROM uv_ticket_attachments t0 WHERE t0.thread_id = ?
Parameters:
[
  35734
]
82 0.48 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "helpdesk"
]
83 0.45 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]
84 0.57 ms
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.id = ?
Parameters:
[
  "responsePerforming"
]
85 0.50 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.subject AS subject_3, t0.message AS message_4, t0.template_type AS template_type_5, t0.is_predefined AS is_predefined_6, t0.user_id AS user_id_7 FROM uv_email_templates t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
  "3"
]
86 0.27 ms
SELECT u0_.email AS email_0 FROM uv_user u0_ WHERE u0_.id = ?
Parameters:
[
  "5"
]
87 0.52 ms
SELECT u0_.message_id AS message_id_0 FROM uv_thread u0_ WHERE u0_.created_by = ? ORDER BY u0_.id DESC LIMIT 1
Parameters:
[
  "agent"
]
88 0.63 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.path AS path_3, t0.content_type AS content_type_4, t0.size AS size_5, t0.content_id AS content_id_6, t0.file_system AS file_system_7, t0.thread_id AS thread_id_8 FROM uv_ticket_attachments t0 WHERE t0.thread_id = ?
Parameters:
[
  35734
]
89 0.53 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "helpdesk"
]
90 0.52 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]

Database Connections

Name Service
default doctrine.dbal.default_connection

Entity Managers

Name Service
default doctrine.orm.default_entity_manager

Second Level Cache

Second Level Cache is not enabled.

Entities Mapping

Class Mapping errors
Webkul\UVDesk\CoreFrameworkBundle\Entity\Website No errors.
Webkul\UVDesk\SupportCenterBundle\Entity\KnowledgebaseWebsite No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Recaptcha No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketType No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket
  • The association Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket#supportGroup refers to the inverse side field Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup#tickets which does not exist.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\User No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\EmailTemplates No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SavedFilters No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportTeam No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketStatus No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketPriority No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Thread No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketRating No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag
  • The field Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag#tickets is on the inverse side of a bi-directional relationship, but the specified mappedBy association on the target-entity Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket#supportTags does not contain the required 'inversedBy="tickets"' attribute.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportLabel No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\AgentActivity No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Attachment No errors.
UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\CustomFields
  • The mappings UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\CustomFields#customFieldValues and UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\CustomFieldsValues#customFields are inconsistent with each other.
UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\CustomFieldsValues
  • The association UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\CustomFieldsValues#customFields refers to the inverse side field UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\CustomFields#customFields which does not exist.
UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\TicketCustomFieldsValues
  • The mappings UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\TicketCustomFieldsValues#ticketCustomFieldValueValues and UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\CustomFieldsValues#ticketValues are inconsistent with each other.
  • The association UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\TicketCustomFieldsValues#ticket refers to the inverse side field Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket#customFieldValues which does not exist.
Webkul\UVDesk\AutomationBundle\Entity\Workflow
  • The mappings Webkul\UVDesk\AutomationBundle\Entity\Workflow#workflowEvents and Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents#workflow are inconsistent with each other.
Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents
  • The association Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents#workflow refers to the inverse side field Webkul\UVDesk\AutomationBundle\Entity\Workflow#WorkflowEvents which does not exist.