Query Metrics
90
Database Queries
34
Different statements
67.56 ms
Query time
7
Invalid entities
Grouped Statements
Time▼ | Count | Info |
---|---|---|
27.81 ms (41.16%) |
9 |
"COMMIT"
Parameters:
[] |
4.92 ms (7.28%) |
12 |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"knowledgebase"
]
|
4.22 ms (6.25%) |
4 |
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ?
Parameters:
[
2
]
|
3.08 ms (4.57%) |
5 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 INNER JOIN uv_pkg_uvdesk_form_component_custom_fields_types ON t0.id = uv_pkg_uvdesk_form_component_custom_fields_types.ticket_type_id WHERE uv_pkg_uvdesk_form_component_custom_fields_types.custom_fields_id = ?
Parameters:
[
1
]
|
2.84 ms (4.20%) |
4 |
SELECT t0.id AS id_1, t0.name AS name_2, t0.subject AS subject_3, t0.message AS message_4, t0.template_type AS template_type_5, t0.is_predefined AS is_predefined_6, t0.user_id AS user_id_7 FROM uv_email_templates t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
"7"
]
|
2.05 ms (3.04%) |
4 |
SELECT t0.id AS id_1, t0.name AS name_2, t0.path AS path_3, t0.content_type AS content_type_4, t0.size AS size_5, t0.content_id AS content_id_6, t0.file_system AS file_system_7, t0.thread_id AS thread_id_8 FROM uv_ticket_attachments t0 WHERE t0.thread_id = ?
Parameters:
[
35734
]
|
1.85 ms (2.74%) |
5 |
INSERT INTO uv_pkg_uvdesk_form_component_ticket_custom_fields_values (value, encrypted, custom_field_id, custom_field_value_id, ticket_id) VALUES (?, ?, ?, ?, ?)
Parameters:
[ 1 => ""9341610068"" 2 => null 3 => 1 4 => null 5 => 10967 ] |
1.69 ms (2.50%) |
9 |
"START TRANSACTION"
Parameters:
[] |
1.68 ms (2.49%) |
4 |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
"chaitra.k@stellarinfo.com"
]
|
1.59 ms (2.35%) |
1 |
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
Parameters:
[ 1 1 "uvdesk.ticket.created" ] |
1.36 ms (2.01%) |
3 |
SELECT t0.id AS id_1, t0.source AS source_2, t0.skype_id AS skype_id_3, t0.contact_number AS contact_number_4, t0.designation AS designation_5, t0.signature AS signature_6, t0.profile_image_path AS profile_image_path_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.is_verified AS is_verified_11, t0.is_starred AS is_starred_12, t0.ticket_access_level AS ticket_access_level_13, t0.user_id AS user_id_14, t0.supportRole_id AS supportRole_id_15 FROM uv_user_instance t0 WHERE t0.user_id = ?
Parameters:
[
690
]
|
1.27 ms (1.88%) |
1 |
SELECT t0.id AS id_1, t0.name AS name_2, t0.field_type AS field_type_3, t0.value AS value_4, t0.placeholder AS placeholder_5, t0.required AS required_6, t0.status AS status_7, t0.sort_order AS sort_order_8, t0.date_added AS date_added_9, t0.date_updated AS date_updated_10, t0.agent_type AS agent_type_11, t0.validation AS validation_12, t0.encryption AS encryption_13 FROM uv_pkg_uvdesk_form_component_custom_fields t0
Parameters:
[] |
1.16 ms (1.71%) |
1 |
SELECT u0_.id AS id_0, u0_.source AS source_1, u0_.message_id AS message_id_2, u0_.thread_type AS thread_type_3, u0_.created_by AS created_by_4, u0_.cc AS cc_5, u0_.bcc AS bcc_6, u0_.reply_to AS reply_to_7, u0_.delivery_status AS delivery_status_8, u0_.is_locked AS is_locked_9, u0_.is_bookmarked AS is_bookmarked_10, u0_.message AS message_11, u0_.created_at AS created_at_12, u0_.updated_at AS updated_at_13, u0_.agent_viewed_at AS agent_viewed_at_14, u0_.customer_viewed_at AS customer_viewed_at_15, u0_.ticket_id AS ticket_id_16, u0_.user_id AS user_id_17 FROM uv_thread u0_ WHERE u0_.ticket_id = ? ORDER BY u0_.id DESC LIMIT 1
Parameters:
[
10967
]
|
1.11 ms (1.64%) |
1 |
SELECT t0.id AS id_1, t0.name AS name_2, t0.description AS description_3, t0.created_at AS created_at_4, t0.is_active AS is_active_5 FROM uv_support_team t0 WHERE t0.id = ?
Parameters:
[
"7"
]
|
0.95 ms (1.41%) |
2 |
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.is_active = ? LIMIT 1
Parameters:
[ 2 1 ] |
0.87 ms (1.29%) |
3 |
SELECT t0.id AS id_1, t0.name AS name_2, t0.sort_order AS sort_order_3, t0.custom_field_id AS custom_field_id_4 FROM uv_pkg_uvdesk_form_component_custom_fields_values t0 WHERE t0.custom_field_id = ? AND t0.id = ? LIMIT 1
Parameters:
[ 2 "4" ] |
0.81 ms (1.20%) |
3 |
SELECT u0_.email AS email_0 FROM uv_user u0_ WHERE u0_.id = ?
Parameters:
[
"20"
]
|
0.81 ms (1.20%) |
2 |
SELECT u0_.message_id AS message_id_0 FROM uv_thread u0_ WHERE u0_.created_by = ? ORDER BY u0_.id DESC LIMIT 1
Parameters:
[
"agent"
]
|
0.72 ms (1.06%) |
1 |
UPDATE uv_ticket SET group_id = ?, updated_at = ? WHERE id = ?
Parameters:
[ 5 "2024-07-03 15:21:48" 10967 ] |
0.58 ms (0.86%) |
1 |
SELECT t0.id AS id_1, t0.name AS name_2, t0.description AS description_3, t0.created_at AS created_at_4, t0.is_active AS is_active_5, t0.user_view AS user_view_6 FROM uv_support_group t0 WHERE t0.id = ?
Parameters:
[
"5"
]
|
0.57 ms (0.85%) |
1 |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.id = ?
Parameters:
[
"responsePerforming"
]
|
0.56 ms (0.83%) |
1 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 WHERE t0.id = ?
Parameters:
[
"4"
]
|
0.55 ms (0.81%) |
1 |
SELECT u0_.id AS id_0, u0_.code AS code_1, u0_.description AS description_2, u0_.is_active AS is_active_3 FROM uv_ticket_type u0_ WHERE u0_.is_active = ? AND u0_.id IN (?) ORDER BY u0_.description ASC
Parameters:
[ 1 [ "4" ] ] |
0.54 ms (0.80%) |
1 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"ROLE_CUSTOMER"
]
|
0.52 ms (0.77%) |
1 |
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.status = ? LIMIT 1
Parameters:
[ 2 1 ] |
0.51 ms (0.76%) |
2 |
SELECT t0.id AS id_1, t0.site_key AS site_key_2, t0.secret_key AS secret_key_3, t0.is_active AS is_active_4 FROM recaptcha t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
1
]
|
0.45 ms (0.67%) |
1 |
INSERT INTO uv_ticket (source, mailbox_email, subject, reference_ids, is_new, is_replied, is_reply_enabled, is_starred, is_trashed, is_agent_viewed, is_customer_viewed, created_at, updated_at, status_id, priority_id, type_id, customer_id, agent_id, group_id, subGroup_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "website" 2 => null 3 => "BASIC ITEAMS " 4 => null 5 => 1 6 => 0 7 => 1 8 => 0 9 => 0 10 => 0 11 => 0 12 => "2024-07-03 15:21:37" 13 => "2024-07-03 15:21:37" 14 => 1 15 => 1 16 => 4 17 => 690 18 => null 19 => null 20 => null ] |
0.41 ms (0.61%) |
1 |
UPDATE uv_ticket SET subGroup_id = ?, updated_at = ? WHERE id = ?
Parameters:
[ 7 "2024-07-03 15:21:48" 10967 ] |
0.40 ms (0.59%) |
1 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"open"
]
|
0.39 ms (0.58%) |
1 |
INSERT INTO uv_thread (source, message_id, thread_type, created_by, cc, bcc, reply_to, delivery_status, is_locked, is_bookmarked, message, created_at, updated_at, agent_viewed_at, customer_viewed_at, ticket_id, user_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "website" 2 => "<ejfegl94su34u6ab9eha@stellarinfo.com>" 3 => "create" 4 => "customer" 5 => "N;" 6 => "N;" 7 => "N;" 8 => null 9 => 0 10 => 0 11 => """ <p>Packing Box</p>\r\n <p>Sellotape&nbsp;</p>\r\n <p>Job Stickers&nbsp;</p>\r\n <p>Letter head&nbsp;</p>\r\n <p>MAF FORM</p> """ 12 => "2024-07-03 15:21:37" 13 => "2024-07-03 15:21:37" 14 => null 15 => null 16 => 10967 17 => 690 ] |
0.37 ms (0.55%) |
1 |
UPDATE uv_ticket SET reference_ids = ?, is_replied = ?, updated_at = ? WHERE id = ?
Parameters:
[ " <ejfegl94su34u6ab9eha@stellarinfo.com>" 0 "2024-07-03 15:21:37" 10967 ] |
0.32 ms (0.48%) |
1 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ?
Parameters:
[
3
]
|
0.32 ms (0.47%) |
1 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4 FROM uv_ticket_priority t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"low"
]
|
0.27 ms (0.40%) |
1 |
INSERT INTO agent_activity (agent_name, customer_name, thread_type, created_at, agent_id, ticket_id) VALUES (?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "agent" 2 => "Chaitra k" 3 => "create" 4 => "2024-07-03 15:21:37" 5 => 690 6 => 10967 ] |
Database Connections
Name | Service |
---|---|
default | doctrine.dbal.default_connection |
Entity Managers
Name | Service |
---|---|
default | doctrine.orm.default_entity_manager |
Second Level Cache
Second Level Cache is not enabled.
Entities Mapping
Class | Mapping errors |
---|---|
Webkul\UVDesk\CoreFrameworkBundle\Entity\Website | No errors. |
Webkul\UVDesk\SupportCenterBundle\Entity\KnowledgebaseWebsite | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Recaptcha | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketType | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket |
|
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\User | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\EmailTemplates | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SavedFilters | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportTeam | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketStatus | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketPriority | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Thread | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketRating | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag |
|
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportLabel | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\AgentActivity | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Attachment | No errors. |
UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\CustomFields |
|
UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\CustomFieldsValues |
|
UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\TicketCustomFieldsValues |
|
Webkul\UVDesk\AutomationBundle\Entity\Workflow |
|
Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents |
|